Privacy Policy
Last updated: August 4, 2026
Miriam’s Letters, published by Options Management LLC, respects the privacy of every reader. This policy explains what we collect and how we use it.
What We Collect
- Assessment answers — your responses to the nine questions, used solely to prepare your reading.
- Contact details — your first name and email address, used to deliver your readings and the Archivist’s answer.
- Mobile number (optional) — if you provide it with consent, used to send the correspondence you request via SMS. Never shared with third parties for marketing. Reply STOP at any time to end messages.
- Questions and messages — what you send us through our forms, used to respond to you.
- Voice — if you choose to speak a question or a Mirror entry, the recording is turned into text at once and the audio is not kept; only the words are kept, with your question. Our transcription provider is instructed not to use your recording to improve its models.
- Mirror entries — the beta Mirror answers from a bank written in-house; your entry stays in your browser and, if you ask the Desk a question, travels with it so the Educator reads your Reading, your entry and your question on one page.
How We Use It
Your information is used to prepare and deliver your readings, answer your questions, and send you the correspondence you have requested. We never share or sell your information. Ever.
How long we keep it. Your Reading answers, questions and Mirror entries are kept while you correspond with the House and for twelve months after your last message, then deleted. You may ask for deletion sooner at any time. Questions and entries may be studied in anonymized form, with names and details removed, to improve the House’s instruction; no anonymized pattern can be traced back to you.
SMS and Mobile Information
Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell mobile numbers. Text messages are sent only to readers who have separately consented on our assessment form, and consent may be withdrawn at any time by replying STOP. Reply HELP for help. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase.
Cookies, Analytics & Advertising
This site uses cookies and similar technologies, including analytics and the Meta (Facebook) Pixel, to measure how our pages and advertising perform. These tools may collect your device information, browser type, pages viewed, and actions taken such as submitting a form. We do not transmit your assessment answers, your questions, or any health-related information through these tools. You can limit this collection through your browser’s cookie settings and through Meta’s ad preferences at facebook.com/adpreferences. We honor the Global Privacy Control signal.
Data Security
We use reasonable administrative and technical safeguards to protect your information, including encrypted transmission over HTTPS, access controls limiting who on our team can view submissions, and service providers selected for their own security practices. No method of transmission or storage is completely secure, but we review these safeguards regularly and will notify affected readers as required by law in the event of a breach.
Who Sees It
Your submissions are seen by the Archivist’s Desk and the small team that prepares your correspondence. Our forms and email delivery are processed by the service providers that host our site and send our mail, under their own security safeguards.
Private & Confidential
Confidentiality is a founding principle of this house. Your answers and questions are treated as private correspondence. Please note that our readings are educational, not clinical; they are not medical records, and website confidentiality is not the same as the legal privilege attached to a professional–client relationship.
The Distance Reading, the Drift Index™ and the Mirror are educational. They describe patterns of language between mothers and daughters, drawn from published research. They are not a clinical assessment, a diagnosis, therapy, counseling or medical advice, and they do not create a clinician–patient relationship. If you are worried about your own or your daughter’s health or safety, a doctor or licensed professional is the right person to call.
Your Choices
You may unsubscribe from our emails at any time using the link in any message, and you may request deletion of your information by emailing clara@miriamsletters.com.
Changes
We may update this policy from time to time; the "Last updated" date reflects the current version.
